Privacy Policy

Introduction

At UrbanNex, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection when you visit our website and engage with our content about smart city technologies, urban innovation, and digital infrastructure.

We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure your rights are protected when accessing our insights on urban tech, IoT sensors, and connected spaces.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address when you subscribe to our newsletter or contact us
• Communication Data: Messages, feedback, and inquiries you send to us
• Technical Data: IP address, browser type, device information, and operating system
• Usage Data: Pages visited, time spent on site, and interaction with our content about smart environments and civic platforms

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies to enhance your experience while reading about modern infrastructure and digital public life.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our website and services
• To send you newsletters and updates about urban tech and smart city developments
• To respond to your inquiries and provide customer support
• To analyze website usage and improve our content about adaptive cities and future urbanism
• To comply with legal obligations and protect our rights
• To personalize your experience with content about IoT, sensors, and connected spaces

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Our cookie policy includes:

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our content about smart mobility and public innovation
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to deliver relevant content about urban tech and digital infrastructure

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website.

Third-Party Analytics

We use third-party analytics services to better understand how users engage with our content about behavior in smart systems and modern infrastructure:

• Google Analytics: Provides insights into website traffic and user behavior
• Social Media Analytics: Track engagement with our content shared on LinkedIn, Twitter, and Telegram

These services may collect information about your visits to our site and other websites to provide us with analytics data. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing your personal data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection practices

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Newsletter subscriptions: Until you unsubscribe or request deletion
• Contact inquiries: Up to 3 years for customer service purposes
• Analytics data: Aggregated and anonymized data may be retained indefinitely
• Website logs: Up to 12 months for security and performance monitoring

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications to subscribers for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you are located in the EU and have concerns about our data processing practices that we have not been able to resolve, you have the right to lodge a complaint with your local data protection supervisory authority.